Vendor Management Services
When vendors are not managed properly, essential services may not be delivered, and performance levels can drop. From onboarding to offboarding, our vendor management team creates repeatable, iterative processes to effectively manage vendors for the long term.
Alignment, Value, Success
As a result of organizations becoming increasingly dependent on outside services, it is critical, now more than ever, to focus efforts on where you can get the largest return for your investment in third-party products and services.
Below are just some of the Vendor Management services we offer.
- Contract Monitoring & Alerting
- Contact & Escalation Management
- Performance Evaluations
- Contract Renewal Negotiations
- Vendor Onboarding & Offboarding
- KPI & SLA Monitoring
- Quarterly Business Reviews
In the intricate web of vendor relationships, clarity and alignment are key. Our Vendor Management services ensure that you derive the maximum value from your vendor partnerships, every step of the way.
Our approach is proactive. We begin by understanding your current vendor landscape and the challenges you face. This insight allows us to pinpoint areas of improvement so that we can immediately begin working towards establishing more efficient and effective relationships with your vendors.
We inventory and organize all technology vendor contracts and invoices using our proprietary vendor management system. This allows us to not only monitor and alert regarding critical dates, fees, and terms, but also to leverage data analytics to derive meaning critical to making informed business decisions related to vendor services.
In coordination with your vendors, we work proactively to improve the relationship and experience for you and your customers. Among other things, we do this through regular evaluation using our proven scoring methodology, identifying opportunities for improvement, and implementing changes for success. If and when necessary, we will help you find an alternative to replace those vendors who are unable to meet the demands of your business.
Maximize vendor value with Blue Tree.